We ship via USPS. Shipping is free on all products within the United States. Delivery outside the U.S. will be calculated via Paypal. Processing time is usually 1-2 business days. After your order is processed, we will provide you with a tracking number. Delivery time will vary depending on your location, but is guaranteed within 14 days.
You can always get updated information regarding your order status by simply entering your tracking number into USPS Track & Confirm. You can also text us at 517-896-5312 or email [email protected]
We do not accept returns on any hats made-to-order or custom made because they are often made specifically for each customer’s requests. We accept returns on all other merchandise unless otherwise stated on the product description. You have 14 days from the date you accept delivery to return your item. After 14 days, no returns are accepted. Please email [email protected] for the proper return forms.